Increase Sales and Improve Your Guest Journey
The only AI-powered Hotel CRM Suite you can fully customize
Our innovative Suite CRM Weforguest for hotels, hotel chains and property managers, It's designed to achieve tangible results tailored to your target audience! With Weforguest, you can increase direct sales, improve your brand reputation, build guest loyalty, and optimize your property's operational efficiency. Thanks to AI-powered tools and extensive integration with PMS and Channel Managers, it adapts to your accommodation's specific needs.
AI-Powered Personalized Quoting Tool
Impress your guests with tailor-made offers.
- Send a quote quickly
- Automate your sales routine
- Create personalized and emotional offers
- Harness the potential of Artificial Intelligence
- Integrated with leading Channel Managers
Centralised master data
Goodbye duplicates
- Automatic contact cleaning
- Multi-channel master data collection
- Detailed guest profiling
Communications Centre
All communication channels within a single screen.
- WhatsApp, Google, Messenger, WeChat
- Booking.com & Airbnb
- Chatbot & SMS
Guest Personal Area
Your guest will know every single detail of his stay.
- Dedicated guest area
- Fast Check-in & Fast Check-Out
- Awards and Benefits
Loyalty & Reward Program
Your loyalty programme that suits your brand and your guests.
- Retain your guests
- Customise your loyalty programme
- Minisite for prizes and benefits
Marketing Automations
Manage all marketing channels in an automated way from our CRM.
- DEM and Newsletter
- Set your automatic communication flow to segments
- Remarketing, pre-, in- and post-stay messages
Smart Wi-Fi
Collect direct contacts from your guests and greet them with customised experiences.
- Elegant and customisable login page
- Wi-Fi as a business and data collection tool
- Enhance the brand of your facility
Digital Concierge
Improving the guest experience by providing personalised information.
- Services bookable by the guest
- All your facility information at your fingertips
- Show nearby points of interest
Smart Surveys
Get timely feedback from your guests and increase positive reviews.
- Customisable pre-, in- and post-stay questionnaires
- Your host receives the questionnaire in the appropriate language
- Recall, Alerts and Statistics
Reviews Management
Analyse all the reviews of the various portals from a single platform.
- All review channels in one interface
- Automated responses, response templates and real-time translations
- Analysing the sentiment of your guests
Multi-tenant infrastructure
An interface that switches from one hotel to another with a click.
- Viewing Group vs. Single Facility
- Management of all functions for hotel groups
- Account with authorisations for individual facilities
Advantages
Create valuable relationships with each guest
Weforguest's CRM for Hotels revolutionises guest relationship management by integrating data and preferences from a variety of sources, including PMS, Channel Manager, email, WhatsApp, social media and OTAs such as Booking.com. This state-of-the-art solution allows you to connect and organise all relevant information in one system, making it easier to personalise each guest's experience. With powerful automations, Weforguest lightens the front-office workload, allowing your team to focus on a warmer, more personalised welcome. Raise the level of your hotel service with Weforguest CRM, designed to improve staff efficiency, increase direct sales and customer satisfaction.
Hotel Principi di Piemonte
Sestriere
Hotel Concord
Torino
Duparc Contemporary Suites
Torino
Residence Courmaison
Courmayeur
Hotel White Angel
Cervinia
Hotel Della Torre
Stresa
Palazzo Cornalia
Milano
Hotel Leonardo da Vinci
Erba
Marina Verde Resort
Caorle
Marina di Venezia Camping Village
Marina di Venezia
Hotel Savoja e Jolanda
Venezia
Excelsior Palace Hotel
Rapallo
Unaway Cesena Nord
Cesena
Hu Firenze Camping in Town
Firenze
Grand Hotel Assisi
Assisi
Gitavillage Argentario
Maremma
Gitavillage California
Maremma
Antico Albergo del Sole al Pantheon
Roma
Palazzo Navona
Roma
The Caesar Hotel
Roma
Hotel Europe Garden Silvi Marina
Teramo
Borgo Romantica & SPA
Ischia
Hotel Terme Oriente
Ischia
Hotel Baia dei Faraglioni
Mattinata
Hotel Semiramide Palace
Castellana Grotte
Città Bianca Country Resort
Ostuni
Kalafiorita Resort
Tropea
Airone Resort
Roccella Ionica
Parco dei Principi Resort
Roccella Ionica
Pantelleria Dream Resort
Pantelleria
Lu’ Hotel Maladroxia
Sant’Antioco
Lu’ Hotel Riviera
Carloforte
Lu’ Hotel Porto Pino
Sant’Anna Arresi
Lu’ Hotel Carbonia
Carbonia
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